Ensuring a positive experience for every client is central to our values. We understand that concerns may occasionally arise, and we are committed to addressing them with courtesy, promptness, and professionalism. At RDA Autism & ADHD Practice (RDA AAP) Ltd., all complaints are handled with the aim of resolving matters efficiently and constructively.

We cannot necessarily accept responsibility for and/or handle complaints of a clinical / medical / healthcare nature, if these relate to the independent practitioners that make use of our administrative/professional services. However, in an attempt to simplify things for the service user, we will accept complaints and attempt to rectify them if they involve anything we are responsible for, and/or we will attempt to pass your complaint to the relevant independent practitioner. Feedback: We are always interested to receive suggestions for improvement. If you would like to inform us of any suggestions you may have or provide feedback about your experience (whether anonymously or not), please use the feedback form on our website or

email us at [email protected].